Freshdesk is an AI-powered ticketing and case management platform that makes customer support fast, simple, and scalable - across every channel your customers use. Implemented locally across the UAE, Saudi Arabia, and the GCC by Vistar.
Unify every channel, cut the noise, and give agents an easy-to-use platform to resolve requests without missing a beat. With Freshdesk, you don't just keep up - you stay ahead.
AI agents go beyond suggestions - they take action. From resolving routine queries to updating records and processing requests, these digital teammates handle the busywork 24/7, so your human agents can focus on what matters most.
Bring every conversation, AI intelligence, and customer insight together in the Freshdesk Command Center. Agents get full context at a glance - no tab switching, no missed messages, no lost history.
Work smarter with AI Copilot and AI Insights. Freddy surfaces trends, flags anomalies, and helps team leaders make faster decisions - before issues escalate into bigger problems.
From AI Agents that resolve queries to AI Copilot for agents and AI Insights for leaders, Freddy combines automation and intelligence to help your whole team deliver great experiences.
Autonomous agents that resolve customer queries end-to-end - no human intervention needed. Handles routine requests 24/7 so your team focuses on high-value work.
Real-time AI assistance for human agents - suggesting responses, summarising conversations, translating messages, and surfacing relevant knowledge instantly.
Proactive intelligence for team leaders - surfacing trends, root causes, and anomalies before they escalate. Turn data into action with AI-powered forecasting.
All plans billed annually. Buy at the same price as Freshworks - with local support, faster response times, and payment flexibility in AED, SAR, or USD.
Same price as Freshworks - with local support across UAE, Saudi Arabia, and the GCC. Pay in AED, SAR, or USD via bank transfer or credit card. Talk to us about licensing →
As a certified Freshworks partner, Vistar gives you the same product at the same price - with local expertise, faster support, and regional flexibility.
Buy at the exact same price as Freshworks directly. No markups, ever.
Dedicated team in UAE and KSA with faster response and resolution times.
Implementation, training, and go-live support tailored to your business needs.
Pay in AED, SAR, or USD via local bank transfer or credit card.
Talk to our certified Freshdesk experts and get a free consultation today. Same price. Local support. Zero hassle.
Book a Free Consultation