Freshservice is an intuitive, AI-powered IT service management platform that helps your team work faster, resolve issues quicker, and deliver exceptional employee experiences. Implemented locally across the UAE, Saudi Arabia, and the GCC by Vistar.
One platform to simplify IT, accelerate service delivery, and keep every team - from IT to HR to Finance - working without friction.
Replace disconnected tools with one platform for service delivery, asset context, and AI support, so teams can adopt, manage, and improve workflows with less administration overhead.
Use built-in workflows and AI to reduce setup effort, then extend service delivery with customizable orchestration as needs evolve.
Use AI to resolve repetitive queries, guide agents, and surface insights while keeping human oversight and control in the flow of work.
Scale employee support predictably with transparent pricing and add-ons. Consolidate tools on one platform, lower cost of ownership, and improve ROI with expert guidance and growth-oriented support.
Enterprise-grade impact across cost, speed, and employee experience - backed by real customer data.
Powerful IT capabilities with intuitive design and built-in intelligence to help teams move faster and smarter.
Enable self-service for employees, assist agents with real-time guidance, and surface proactive insights for IT leaders - all within the flow of work.
Boost service desk performance with AI-powered workflows, intuitive automation, and actionable analytics that reduce resolution times.
Automate real-time tracking across hardware, software, and cloud tools in an auto-updating CMDB with full asset context.
Streamline IT ops with end-to-end visibility, intelligent alerts, and faster incident resolution before issues impact users.
Transform service delivery across HR, Finance, Facilities, and more with automated processes on one unified platform.
Let employees request help on any channel - email, portal, MS Teams, or Slack - and instantly alert agents for faster responses.
All plans billed annually. Buy at the same price as Freshworks - with local support, faster response times, and payment flexibility in AED, SAR, or USD.
Same price as Freshworks - with local support across UAE, Saudi Arabia, and the GCC. Pay via bank transfer or credit card in AED, SAR, or USD. Talk to us about licensing →
As a certified Freshworks partner, Vistar gives you the same product at the same price — with local expertise, faster support, and regional flexibility.
Buy Freshservice licenses at the exact same price as going direct — no markups, ever. You also get local account management included.
Dedicated support from our team based in Dubai and Riyadh — faster response times and understanding of your regional context.
From onboarding to go-live, Vistar handles the full implementation — tailored to your business processes and industry requirements.
Pay in AED, SAR, or USD via local bank transfer or credit card — making procurement simple for businesses across the GCC.
Talk to our certified Freshservice experts and get a free consultation today. Same price. Local support. Zero hassle.
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