Vistar × Freshworks · Demo-driven briefing

The Next Evolution of
AI-Powered IT Operations

Legacy infrastructure buckling under AI demand. Complexity threatening service stability. Pressure to deliver seamless experiences on tighter budgets. Traditional siloed IT operations are failing to keep pace. See how ServiceOps, live on Freshservice, unifies visibility and turns reactive operations into resilient, proactive service delivery.

Riyadh, Saudi Arabia  ·  28 October 2026

The 5 IT priorities redefining CIO success: from agentic workflows and proactive resilience to unified enterprise service management.

Why unified infrastructure intelligence comes first: the prerequisite for AI that acts, not just assists.

Live demo: Freshservice's CMDB, dependency mapping, AI-accelerated incident response, and change risk scoring.

65%
Ticket deflection
73%
Faster incident resolution
50%
Fewer duplicate alerts
A collaboration

This event is hosted by Vistar in collaboration with Freshworks, bringing the ServiceOps model to IT leaders across the Kingdom.

The tech

Freshservice's Advanced ITAM runs on Device42, acquired by Freshworks in 2024. Agent and agentless discovery keeps every asset and dependency mapped, so the CMDB never drifts out of date, and change impact is visible before you make the change.

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The Next Evolution of AI-Powered IT Operations · Hosted by Vistar & Freshworks
Riyadh, Saudi Arabia · 28 October 2026

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More details about the venue, speakers, agenda, and other event highlights will be shared soon. Stay tuned!