Device42 is the most comprehensive agentless IT discovery, dependency mapping, and asset management platform - now part of Freshworks. Get complete visibility across your infrastructure to operate efficiently, solve problems faster, modernize, and achieve continuous compliance. Implemented locally across the GCC by Vistar.
Device42 automatically discovers and maps every asset across your physical, virtual, cloud, and hybrid environments - giving your IT team a single, continuously updated source of truth for every configuration item, dependency, and relationship in your estate.
Device42's automated, comprehensive hybrid IT infrastructure discovery pinpoints over-provisioned or under-utilized assets, redundant software, and data center power and thermal issues, providing insights into existing resources and usage. This data enables you to accurately forecast future needs, optimize resource allocation, and ensure smooth operations, safeguarding your bottom line.
Device42 offers a comprehensive, continuously up-to-date view of assets across your entire hybrid IT infrastructure with the power to see how these assets are connected and rely on each other. This comprehensive visibility demonstrates adherence to compliance controls and significantly streamlines the audit process, securing your never-ending audit readiness.
Device42 automatically uncovers energy-intensive IT assets, detects inefficiencies, and meticulously tracks CO₂ emissions across applications, customers, vendors, and locations. Harnessing this data, Device42 benchmarks your performance, which empowers you to make informed, data-driven decisions to reduce power consumption on your path to carbon neutrality.
Transform your IT Service Management (ITSM) with Device42's cutting-edge Discovery & Dependency Mapping solution. Device42 elevates your ITSM to enterprise-level asset and configuration management, offering advanced insights into business applications, storage, and unmatched dependency mapping capabilities not commonly found in native ITSM discovery tools to maximize uptime.
Device42 sets the standard as the most comprehensive, agentless discovery and dependency mapping solution, spanning from legacy mainframes to cloud containers. By visualizing asset dependencies and relationships, Device42 equips you with the insights to make informed decisions, ensuring operational excellence at every phase of your initiative for successful, timely outcomes.
Boost efficiency and drive innovation with unparalleled visibility and control.
Manage costs and streamline operations with in-depth insights.
Revolutionize ITSM through continuously updated, enriched CI data.
Visualize complex relationships to gain a better understanding of your IT estate.
Simplify compliance and navigate costs with transparency and accuracy.
Optimize networks and bolster security with centralized IP visibility and control.
From automated discovery to dependency mapping and CMDB, Device42 brings all the tools your IT team needs into one powerful, agentless platform.
Automatically discover physical servers, VMs, network devices, containers, and cloud resources across on-premises and cloud environments - no agents required.
Establish a single, accurate source of truth for all your Configuration Items with automated updates and detailed interdependency mapping across your entire estate.
Automatically uncover application and service dependencies. Visualise complex relationships to understand upstream and downstream impacts before making changes.
Robust documentation for all infrastructure deployments - supporting internal and external audits, budget planning, finance, and compliance requirements.
Visualise your data center with dynamic diagrams, drag-and-drop rack editors, and complete power, space, and thermal management tools.
Centralised control and unified visibility of your entire IP address space - improving efficiency, security, and oversight across your network infrastructure.
Device42 InsightsAI brings generative AI to IT asset management - enabling your team to extract complex CMDB data using natural language, without needing deep technical expertise in query-building.
Enterprise customers across every major market, with 250+ partners and system integrators
Reduce incident response time with real-time dependency mapping and instant asset queries
One continuously updated CMDB covering physical, virtual, cloud, and hybrid environments
Ask questions in plain English - InsightsAI handles the complex CMDB queries automatically.
No customer data is exposed - reports are generated locally within your IT environment.
Instantly locate impacted assets during incidents, reducing downtime and accelerating resolution.
A powerful, intuitive interface that gives your IT team complete control - from discovery to dependency mapping and beyond.
Get a real-time overview of your entire IT estate - assets, alerts, and configuration items all in one place. Customisable widgets give every team member the view they need to make faster, smarter decisions.
Visualise complex relationships between applications, services, and infrastructure with interactive dependency maps. Understand upstream and downstream impacts before making any change - and prevent costly outages before they happen.
A single source of truth for all your configuration items - automatically updated with every discovery cycle, always accurate, always audit-ready. No manual effort, no stale data, no blind spots across your hybrid environment.
Talk to our certified Device42 experts and get a free consultation today. Full visibility. Local support. Zero hassle.
Book a Free Consultation